Last Updated: December 13, 2024
This privacy policy (the “Policy”) informs you about how Transcend Translation LLC (“we,” “us,” or “our”) collects, uses, and discloses information through our website at TranscendTranslation.com (the “Site”) and our translation, localization, and interpretation services (the “Services”).
Please read this Policy carefully. By using the Site or Services, you acknowledge that you understand and agree to these terms. If you do not agree, please do not use the Site.
When you submit inquiries through our contact form, we collect:
Name and contact information
Company name
Project requirements
Any additional information you provide
We collect information when you:
Subscribe to our newsletters
Download content (whitepapers, guides, case studies)
Register for webinars or events
Interact with our marketing emails
When you visit our Site, we automatically collect:
Browser type and operating system
IP address
Pages viewed and time spent
Referring websites
Language preferences
Click patterns and interactions
We use various technologies to collect and analyze website data:
Cookies: Data files placed on your device that help us:
Analyze site traffic and usage
Remember your preferences
Track marketing effectiveness
Improve user experience
Analytics Tools: We use tools like Google Analytics to:
Understand how our Site is used
Track user interactions
Measure marketing performance
Improve our content and services
We use your information to:
Respond to your inquiries
Provide quotes for translation services
Send marketing communications
Analyze website performance
Improve our content and services
Target and optimize advertising
Comply with legal obligations
When you become a client, all project documents and communications are handled through secure, dedicated systems separate from our website. We implement comprehensive security measures for client projects including:
Encryption in transit and at rest
Secure file transfer systems
Strict access controls
Confidentiality agreements
Regular security audits
We share information with:
Professional translators (under strict confidentiality agreements)
Marketing and analytics providers
Cloud service providers
Email marketing platforms
Advertising partners
We may disclose information:
To comply with laws
To respond to lawful requests
To protect our rights
To prevent fraud
When required by court order
We require all service providers to protect your information and use it only for specified purposes.
If you provide your email address, we may send you:
Newsletters
Service updates
Industry insights
Event invitations
Marketing materials
You can opt out of marketing communications at any time by:
Clicking the “unsubscribe” link in our emails
Contacting us directly
Updating your communication preferences
We may use your information for:
Targeted advertising on other websites
Social media marketing
Remarketing to previous visitors
Lead generation campaigns
You can opt out of targeted advertising through:
Digital Advertising Alliance: https://www.aboutads.info/choices/
Network Advertising Initiative: https://optout.networkadvertising.org
Your browser’s privacy settings
Social media platform settings
As a global language service provider, we may transfer data internationally. We ensure appropriate safeguards through:
Standard contractual clauses
Data processing agreements
Security measures
Privacy Shield certification where applicable
We maintain HIPAA compliance through:
Business Associate Agreements
Specialized security measures
Personnel training
Breach notification procedures
We protect educational information under FERPA with:
Specific handling procedures
Access restrictions
Consent requirements
Record maintenance protocols
Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand site usage
Marketing Cookies: Track marketing effectiveness and enable personalized advertising
Social Media Cookies: Enable social sharing and tracking
You can manage cookies through:
Browser settings
Third-party opt-out tools
Privacy browser extensions
Blocking some cookies may affect site functionality.
We use third-party services for:
Website analytics (Google Analytics)
Marketing automation
Social media integration
Advertising delivery
Email marketing
These services may collect information about you. We recommend reviewing their privacy policies.
Our Site and Services are not intended for children under 16. We do not knowingly collect information from children under 16.
We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure. You submit information at your own risk.
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Opt out of marketing communications
Object to certain data processing
Lodge complaints with supervisory authorities
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RELATED TO YOUR INFORMATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
We may update this Policy periodically. We will post any changes on this page and, for material changes, provide additional notice through the Site or by email.
For privacy questions or concerns:
Transcend Translation
2000 Ashton Blvd, Suite 120
Lehi, UT, 84043
Email: privacy@transcendtranslation.com
Phone: (385) 955-1885
This Policy is governed by the laws of Utah, United States, without regard to conflicts of law principles.
2025 Transcend Translation. All Rights Reserved.
